This form is issued under Turkish Consumer Protection Law No. 6502 and the Distance Contracts Regulation to inform the consumer before the distance contract is concluded.
1. Seller / Service provider
- Company name
- WRS Turkey Turizm Anonim Şirketi
- Brand
- WRS Car
- Address
- Caddebostan, Bağdat Cad. No:264/18 Kadıköy/İstanbul
- Tax office / Tax no.
- Göztepe Vergi Dairesi / 8151178477
- Trade registry
- İstanbul Ticaret Sicili No 1070911
- MERSIS no.
- 0815117847700001
- Phone / WhatsApp
- +90 850 840 09 77
- reservation@wrscar.com (bookings, cancellations) · customer@wrscar.com (complaints, account) · info@wrscar.com
- Website
- https://wrscar.com
This is a general sample; the version filled in with your booking details is shown before the payment step and sent with the confirmation e-mail. For bookings where the rental service is provided by a partner rental company, WRS Car acts as intermediary service provider; the rental company's name is stated in the offer and in these documents, and the online payment is taken through our payment partner's 3D Secure infrastructure.
2. Consumer (Buyer)
The full name, e-mail and phone number stated in the booking form.
3. Main features of the service
- Service
- Car rental for specific dates
- Vehicle
- [the vehicle selected in the booking] or similar
- Vehicle class
- [as shown in the offer]
- Pick-up place and time
- [pick-up office and date-time selected in the booking]
- Return place and time
- [return office and date-time selected in the booking]
- Rental period
- [as shown in the offer]
- Mileage limit
- [as shown in the offer]
The vehicle is provided in the stated class "or similar"; a specific make or model is not guaranteed.
4. Price and payment
- Rental price
- [amount shown during booking]
- One-way fee
- [if any, amount shown during booking]
- Total price (taxes included)
- [amount shown during booking]
- Amount paid online (by card)
- [amount shown during booking]
- Amount payable at the office at pick-up
- [if any, amount shown during booking]
- Deposit
- [amount shown during booking]
Prices are stated in the currency shown and include taxes.
The deposit is not part of the payment; it is blocked (pre-authorised) on the driver's card by the rental company at pick-up and released according to the rental conditions.
The amount payable at the office covers items paid to the rental company, such as any one-way fee, and the extras you selected; it is paid to the rental company at pick-up.
For bookings where WRS Car is the service provider: Payment is taken by credit or debit card on the bank's 3D Secure payment page. Your card details are not stored by WRS Car.
For bookings where a partner rental company provides the rental service: The online amount is charged by credit or debit card through our payment partner's 3D Secure infrastructure. Your card details are transmitted to the payment partner over a secure (HTTPS) connection and are not stored by WRS Car. The payment partner's name may appear on your card statement.
Traffic fines, bridge and motorway tolls, fuel differences, damage not covered by insurance and other charges stated in the rental conditions that arise during the rental may be charged separately according to the rental company's conditions.
5. Performance and pick-up
The booking becomes final once the payment is approved; the confirmation is sent by e-mail.
The vehicle is handed over at the stated office on the stated date and time and must be returned to the stated return place at the stated return time.
Documents required at pick-up: a valid driving licence, an ID card or passport and, where the rental conditions require it, a credit card in the driver's name.
If documents are missing or the age and licence requirements are not met, the rental company may refuse to hand over the vehicle. A separate rental agreement or handover document may need to be signed at the office.
6. Cancellation, changes and refunds
Cancellation, change and refund conditions are subject to the supplier's rental conditions.
You can send a cancellation or change request from the My bookings page (https://wrscar.com/hesabim) or by e-mail to reservation@wrscar.com quoting your booking code.
Refunds are made to the card used for payment; the time it takes to appear on your account depends on your bank.
7. Right of withdrawal
Under Article 15(1)(g) of the Turkish Distance Contracts Regulation, the right of withdrawal cannot be exercised for contracts for car rental services that must be performed on a specific date or during a specific period. As this booking is a car rental service to be performed on specific dates, the consumer has no right of withdrawal. Cancellation and change requests are subject to the cancellation conditions above.
8. Complaints and dispute resolution
For complaints and requests: customer@wrscar.com · +90 850 840 09 77.
In disputes, you may apply to the Consumer Arbitration Committees within the monetary limits announced each year by the Turkish Ministry of Trade, and to the Consumer Courts for disputes above those limits.
9. Protection of personal data
Your personal data is processed under Turkish Personal Data Protection Law No. 6698 (KVKK) as explained in the Privacy Notice (https://wrscar.com/privacy).
10. Conclusion and storage of the contract
The Distance Sales Contract is concluded on the date the payment is approved. This form and the contract are stored by WRS Car and sent to you with the booking confirmation e-mail. The Turkish text prevails.
Version: 2026-09-26